Say goodbye to disappointment caused by jumping fails and provide your pet with easy, worry-free access to any elevated areas of the home with StepEasy Pet Stairs. Providing an ideal solution for pets who may struggle to access higher places in the home, these stairs are crafted from sturdy and high-quality materials that ensure stability and safety. The steps are lined with a soft, non-slip material to provide secure footing and prevent slips or falls. Despite being lightweight and portable, these stairs can comfortably support pets up to 40 kg. As well as offering superior functionality, they also feature a stylish design which will complement any house decor. Easy to assemble without requiring tools, your pet will be seamlessly settled into its new routine in no time. Make life easier for your special companion – because every member of the family deserves easy access to sofas and beds!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at e-mail.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at e-mail.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at e-mail.
For more details, please see "Return Policy" here.